I ran into something similar a couple years back when we put panels on our old shingle roof. At first, the installers tried to say it wasn't their issue, but luckily I'd snapped some pics during the install (just out of curiosity... who knew they'd come in handy?). Once I showed them exactly where things changed, they came back and patched it up without charging extra. It can depend a lot on the installer, but having good documentation definitely helps your case.
"luckily I'd snapped some pics during the install (just out of curiosity... who knew they'd come in handy?)"
That's a smart move—documentation can really save you headaches later. I'm curious though, did your installer mention anything about roof age or condition before starting? I've heard some installers recommend reinforcing or even replacing older shingles before putting panels up, while others don't seem to worry much about it. Wondering if there's a general guideline or if it's just installer preference...
Taking pics was definitely a good call—I've seen plenty of cases where having those before-and-after shots saved folks from warranty headaches later. Installers really should be checking roof condition first, but honestly, some just skip it... always better safe than sorry.
Good thinking with the photos—I've seen roofers and solar installers go back and forth blaming each other when issues pop up later. Ideally, installers should always inspect first, but like you said, reality's different sometimes. Having solid proof beforehand can save you a ton of hassle down the line.
"Having solid proof beforehand can save you a ton of hassle down the line."
Yeah, totally agree with this. I've seen way too many cases where homeowners ended up stuck in the blame game. Photos are your best friend—nice thinking getting ahead of it. Hope your install goes smoothly!
