Honestly, feels like those warranties are written more to protect the company than the homeowner.
That’s been my experience too, especially with tile roofs. Here’s what I usually do when picking a brand: First, I check who’s actually honoring their warranties in my area (sometimes local roofers know which brands are easier to deal with). Then, I ask for a sample warranty and read the fine print—look for stuff about “improper cleaning” or “cosmetic fading.” It’s tedious, but it’s saved me headaches. Also, don’t forget to document how you clean or maintain the roof... I once had to show photos to an adjuster after a storm. Not fun, but better than getting denied.
Yep, I’ve run into that too—warranties always sound great until you actually need to use them. I had a similar issue when we replaced our old concrete tiles a few years back. The installer told me to keep all my receipts for maintenance and even suggested taking pics after big storms, which felt like overkill at the time... but sure enough, we had a windstorm and needed to file a claim. The adjuster wanted proof of everything.
One thing I’d add is to check how picky the manufacturer is about “approved installers.” Some brands will void the warranty if it wasn’t installed by someone on their list—even if the work is solid. That tripped up a neighbor of mine, and it was a whole mess. Also, regional climate matters more than I thought. We’re in the Southwest, so I looked for clay tiles that can handle big temp swings and don’t fade as fast in the sun.
Honestly, I wish warranties were more straightforward, but documenting stuff really does help. It’s a pain, but at least you’re not left holding the bag if something goes sideways.
One thing I’d add is to check how picky the manufacturer is about “approved installers.” Some brands will void the warranty if it wasn’t installed by someone on their list—even if the work is solid.
That’s a huge one. I’ve seen people get burned by that “approved installer” clause more than once. Honestly, I think some brands use it as a loophole to dodge warranty claims. Eagle and Boral both have solid reputations, but they’re strict about who does the install. If you’re in the Southwest, I’d lean toward clay over concrete—less fading, like you said, and they handle the heat swings better. Just don’t skimp on underlayment, or you’ll regret it when the first monsoon hits.
That “approved installer” thing is honestly kind of nerve-wracking for me. I’m in the middle of getting quotes now, and it’s wild how much the warranty stuff depends on who actually does the work. I get why they want to protect their brand, but it feels like a bit of a trap if you don’t read the fine print. I’ve had two roofers tell me they’re “certified,” but only one could actually show me paperwork from Boral. Makes me wonder how many people think they’re covered and then get a nasty surprise if something goes wrong.
I’m in Arizona, so the clay vs concrete debate is real here. I like the look of clay, but I’ve heard it’s heavier and sometimes pricier. Has anyone had issues with their roof structure not being able to handle the weight? Or is that mostly a concern for older houses? I’m tempted to go with clay for the color alone, but I don’t want to end up with sagging rafters in a few years...
I’ve had two roofers tell me they’re “certified,” but only one could actually show me paperwork from Boral.
That’s exactly what happened to us when we redid our roof last year—one guy swore up and down he was “approved,” but couldn’t back it up. I’d say if they can’t show you the paperwork, move on. As for clay, it’s gorgeous but yeah, it’s heavy. Our neighbor had to reinforce his rafters (house built in the 70s), but newer builds seem fine. If your house is older, might be worth having a structural guy take a peek before you commit. The color on clay really does hold up better in the AZ sun, though... tough call.
