That’s spot on. I’ve run into this with a couple of clients—one had a whole folder of phone pics and dates, but the shingle company still wouldn’t bud...

Those helicopter seeds are the worst—I've seen them jam up even the finer mesh guards. What’s worked for me is a combo: larger mesh guards (so water s...

That’s been my experience too, especially when it comes to the serial/model number stuff. I’ve had rebate paperwork bounce back just because of a typo...