I've seen similar stuff happening with asphalt shingles lately too. Had an adjuster recently who was hyper-focused on ventilation specs—something previous inspectors barely noticed. Honestly, I think insurers are just scrambling after all these storms and trying to tighten things up wherever they can. Still, it does feel a bit arbitrary sometimes...makes me wonder if anyone's successfully pushed back against these nitpicky claims by referencing manufacturer guidelines or building codes?
Had something similar happen last year—adjuster got hung up on attic ventilation specs. Ended up pulling out the manufacturer's install guide and local building codes...they backed off pretty quick. Seems like having documentation handy helps cut through the nitpicking.
"Seems like having documentation handy helps cut through the nitpicking."
Totally agree documentation can save your bacon, but honestly, sometimes even that isn't enough. Had a job last summer where the adjuster was fixated on a minor shingle overlap issue—pulled out manufacturer specs, local codes, even had a letter from the supplier backing me up. Still got pushback.
Ended up having to escalate to their supervisor, who thankfully saw reason. Point being, docs are great, but sometimes it's more about who you're dealing with and their willingness to budge. Adjusters are people too, and some just dig in their heels regardless of what's in black and white.
My two cents: always good to have paperwork ready, but don't be surprised if you still need to politely push back or escalate. It's just part of the dance with insurance companies these days...
Docs definitely help, but I've found sometimes being overly prepared can backfire. Had a similar issue with water damage—showed the adjuster every spec and code imaginable, and he just doubled down harder. Felt like he took it personally, you know? Eventually, I just stepped back, let him do his thing, and he ended up approving most of it anyway. Sometimes less is more...
I get your point, but I've found that sometimes detailed prep can actually pay off. A few years ago, I had hail damage to my roof. Initially, the adjuster wanted to dismiss it as cosmetic wear and tear. But when I calmly presented the manufacturer's documentation and local building codes about shingle lifespan and impact ratings, he reconsidered. It wasn't confrontational—just factual and methodical—and it worked out in my favor. I guess there's a fine line between thoroughness and overkill...
