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Confused about insurance deductibles for storm damage

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Posts: 9
(@rockyp93)
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Had a similar situation after a windstorm last spring—my deductible was already a stretch, so I did the minor repairs myself. I kept every receipt, snapped photos at each step, and wrote out what I did. The insurance adjuster seemed more concerned with documentation than who actually swung the hammer. As long as you’re detailed, they usually just want proof the work was done right. Still, if it’s anything beyond patching or shingle replacement, I’d probably call in a pro. Not worth risking a bigger issue down the line.


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pianist44
Posts: 9
(@pianist44)
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Yeah, documentation's the name of the game. I’ve seen folks try to skip that step and it always bites them later. One time, a guy tried to just tell the adjuster “trust me, it’s fixed”—didn’t go over well. I’d say you nailed it (pun intended) with the receipts and photos. But yeah, once you’re dealing with anything structural or electrical, I’d leave it to the pros. Saw a patch job on a roof turn into a leaky mess because someone used duct tape… not pretty.


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Posts: 15
(@manderson93)
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Yeah, I’ve seen the “just trust me” approach crash and burn more times than I can count. Insurance folks want proof, not promises. I learned that the hard way after a hailstorm a few years back—thought my word would be enough for a busted window and ended up scrambling to dig up receipts and snap photos after the fact. Never again.

Totally agree about leaving the big stuff to the pros, especially when it comes to roofs or anything electrical. I get wanting to save a buck, but some repairs just aren’t worth the risk. My neighbor tried to patch his own roof with some kind of waterproof tape (not even duct tape, but close), and it held up until the next rainstorm... then he had water pouring into his attic. Ended up costing him way more than if he’d just called someone in the first place.

One thing I’d add—sometimes people forget that even small fixes need documentation. Doesn’t matter if it’s just a couple shingles or a window pane, take pictures before and after, keep every receipt, and jot down dates. It’s a pain in the neck at the time, but when you’re dealing with insurance later, you’ll be glad you did.

I will say though, sometimes adjusters can be picky about what counts as “proof.” Had one ask for a photo of a receipt once—like, isn’t the paper itself enough? Guess not. Just goes to show you can never have too much backup.

Anyway, bottom line: document everything, don’t cut corners on repairs, and don’t assume insurance will just take your word for it. Learned that lesson more than once...


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Posts: 14
(@sbrown53)
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Honestly, I get where you’re coming from about documentation, but sometimes it feels like overkill for every little thing. I’ve had claims go through just fine with a contractor’s invoice and a couple photos—didn’t have to turn my life upside down digging for every scrap of paper. Sure, more proof never hurts, but some adjusters are reasonable if you’re clear and upfront. Maybe it depends on the company or just who you get that day... insurance is such a crapshoot sometimes.


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apollo_moon
Posts: 16
(@apollo_moon)
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Totally get what you mean about insurance being a crapshoot. Last storm, I had to jump through hoops—photos, receipts, even a shingle sample (seriously). But my neighbor just sent in a couple pics and got paid out quick. Seems like it’s luck of the draw sometimes, but I still keep everything, just in case they get picky.


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