We've been getting quotes for a furnace install and narrowed it down to two contractors. One is offering their own labor guarantee (they've been around a while, seem legit), and the other uses an independent warranty company for the labor part. Price is pretty close, so it's kind of apples and apples, you know. I'm leaning toward the independent warranty since it feels safer if anything happens with the contractor down the road. But maybe I'm missing something? Curious what other folks think or if you've had good/bad luck either way.
Independent warranties can seem safer, but honestly, I've seen cases where third-party warranty companies make you jump through hoops or drag their feet on claims. A solid contractor who's been around a while usually has more incentive to keep customers happy...just something to consider.
Good points here, especially about contractors having skin in the game. But I'm wondering—have you ever had a situation where the contractor's own guarantee fell short? I've mostly had good experiences with local guys who've been around forever, but once or twice I've seen them get a bit defensive or slow when something went wrong. Makes me curious if there's a sweet spot between independent warranties and contractor guarantees...maybe depends on the specific job or contractor reputation?
Totally agree about contractor guarantees sometimes getting iffy. I've seen local guys who mean well but drag their feet when issues pop up. Independent warranties can be helpful, especially on bigger jobs or specialized stuff like green roofs...just an extra layer of peace of mind.
