I’ve had adjusters nitpick over faded receipts before, especially those carbon ones. What I do now is snap a pic with my phone as soon as I get it, then back it up to the cloud. Haven’t had any real pushback from insurance yet—just had to explain once that the original faded out. As long as the info’s readable, they seem fine with digital copies.
- Totally agree—digital copies have saved me a ton of hassle too.
- I’ve had receipts fade so bad you can barely tell what store they’re from, let alone the date.
- Insurance folks seem to care more about legibility than format these days, at least in my experience.
- Good call on cloud backups... lost a phone once and almost lost all my docs with it.
- Honestly, as long as you can show the info clearly, they usually don’t push back much.
Man, I can’t count how many times I’ve had to squint at a faded receipt from a roofing supply run—sometimes I’m not even sure if it’s from this year or last. Digital’s definitely the way to go, but I do wonder... has anyone had insurance give them grief over photos of old roofs instead of paperwork? I’ve seen adjusters accept pics of shingle packaging or even a date stamp on the underlayment, but sometimes they get picky. Just curious if that’s common or if I’ve just been lucky.
Had a similar headache last year when I was trying to get my roof claim sorted. My receipts were basically faded to nothing, and the only thing I could dig up was a blurry photo of the shingle bundles from when we did the work. The adjuster gave me a hard time at first, but once I showed him the manufacturer date on the underlayment (thankfully still visible), he let it go. Seems like it really depends on who you get—some folks are sticklers, others just want to see something that makes sense. Wouldn’t say you’re just lucky, but I wouldn’t count on it being smooth every time either.
That underlayment date trick has saved my bacon more than once. Adjusters can be all over the place... some want a paper trail for every nail, others just want proof the roof isn’t ancient. Honestly, faded receipts should come with the territory by now.