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Could Skipping Roof Checkups Cost You Your Claim?

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karenbirdwatcher
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(@karenbirdwatcher)
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I’ve had the same worry, honestly. I mean, you pay for a “professional” inspection and then you get a PDF with a few photos and some checkboxes—how do you know they didn’t just walk around for five minutes and call it good? My first year in this house, I got two different roofers to look at it (paranoid much?) and their reports didn’t even agree. One guy flagged a couple cracked shingles, the other said “all clear.” Makes you wonder if they’re just looking for stuff to upsell or if they’re missing things.

What I started doing is following them up there—well, not literally climbing the ladder, but at least asking them to show me photos of any issues right then and there. If they can’t explain what’s wrong in plain English, I get suspicious. Also, minor stuff like loose flashing or small nail pops might seem like nothing now, but that’s exactly what turns into leaks later...and then insurance gets picky about “maintenance.” It’s annoying, but I’d rather be that annoying customer than end up with a denied claim because someone glossed over something tiny.


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film923
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If they can’t explain what’s wrong in plain English, I get suspicious.

That’s exactly what bugs me too. How do you even know if the inspector is catching the stuff that matters, or just glossing over it because it’s “minor”? I’ve had a couple of those PDF reports where everything looks fine, but then a year later I spot water stains in the attic. Has anyone actually had an insurance claim denied because of “lack of maintenance” on something small like a nail pop or loose flashing? Or is that just one of those scare tactics?


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Posts: 17
(@tech_rachel8868)
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If they can’t explain what’s wrong in plain English, I get suspicious.

Totally get that. I’ve had a couple of “everything looks good” reports too, and then months later I’m up there for something else and spot a shingle lifted or a weird stain. Makes you wonder if they just didn’t want to crawl around or if it really was minor at the time.

About insurance, I’ve never had a claim denied for something tiny like a nail pop, but I did hear from a neighbor that their claim got dragged out because of “lack of maintenance.” In their case, it was more like missing flashing that let water in slowly over time. The adjuster pointed out rust and said it looked like it’d been a problem for ages. Not sure if that’s standard everywhere or just bad luck.

I do think some of it is scare tactics, but the “minor” stuff adds up if you ignore it. Water doesn’t need much to sneak in... I guess the trick is figuring out what’s actually worth worrying about and what’s just normal wear. Anyone else ever get stuck with a surprise repair bill because of stuff missed in an inspection?


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dbrown94
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That’s the million-dollar question, isn’t it? I’ve seen more than a few folks get caught off guard by “minor” stuff that turned into wallet-draining repairs. Sometimes it’s just a matter of a lazy inspector who doesn’t want to get their knees dirty, but other times, things really can look fine until they don’t. Water is sneaky like that—one little gap and suddenly you’re hosting a mold convention in your attic.

I wouldn’t call every insurance denial a scare tactic, but yeah, they’ll definitely use “lack of maintenance” if they spot something that’s been brewing for a while. I had a neighbor whose adjuster pointed out moss on their shingles as proof the leak was “ongoing.” Felt like a stretch, but what can you do?

Honestly, I try to get up there myself once in a while—nothing fancy, just a quick look around. Not everyone’s into climbing ladders, but even binoculars from the ground help. Better to catch a loose shingle early than find out about it when your ceiling starts dripping during the next storm...


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Posts: 12
(@sharris97)
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Yeah, insurance companies are quick to call out “lack of maintenance” if they spot anything that looks old or ignored. I had a similar run-in last year—adjuster saw a bit of algae and tried to pin my claim denial on that. Had to dig up old photos showing the roof was clean just months before. It’s wild how something minor can become a big deal in their eyes. I’m not a fan of heights either, but I’ll grab the ladder twice a year just to keep things documented. Cheap peace of mind compared to the price of a denied claim...


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