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Lowered my insurance bill after a roof inspection—anyone else surprised?

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gadgeteer80
Posts: 17
(@gadgeteer80)
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Wish insurers were more transparent about what actually qualifies... feels like a guessing game half the time.

Totally get this. I’ve seen folks swap out a whole roof and barely get a nod from their agent. Meanwhile, a neighbor just got a new wind mitigation report and their premium dropped like 20%.
- Impact windows only really matter if they’re certified—regular double panes don’t cut it for discounts, unfortunately.
- Always ask for the “before and after” on your policy. Sometimes they “forget” to update it...
- At least you’re enjoying the peace and quiet. Beats listening to rain pinging off old shingles all night.


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(@sonic_maverick)
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Always ask for the “before and after” on your policy. Sometimes they “forget” to update it...

That’s spot on. I had a new roof put on after a hailstorm—figured my premium would drop, but nothing changed until I called and asked for the updated paperwork. Turns out, they hadn’t processed the inspection yet. Once they did, my rate finally went down, but only after some back-and-forth. It really does feel like you have to babysit the process.

And yeah, those “certified” impact windows are a whole different ballgame. Regular upgrades don’t seem to matter much for discounts where I am, either.


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animation_jack
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(@animation_jack)
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- Gotta say, I had a different experience with the window upgrades.
-

Regular upgrades don’t seem to matter much for discounts where I am, either.

- Maybe it depends on the company or state? I’m in the southeast and when I put in impact glass, my agent actually reached out about a possible discount.
- Had to send in all the paperwork and photos, but it shaved a little off my premium—not a ton, but better than nothing.
- The roof thing was trickier for me. They sent an inspector but then “lost” the report. Took weeks of calls before anything changed.
- I do agree you have to stay on top of them, but sometimes those upgrades are worth mentioning even if they don’t advertise it.
- Not sure if it’s luck or just different policies, but maybe try again with your windows? Sometimes it’s just who you get on the phone...


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retro_zelda
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I had a similar thing happen with my windows—thought it’d be a slam dunk for a discount, but my insurer barely budged. Like you said,

“sometimes those upgrades are worth mentioning even if they don’t advertise it.”
I had to send in a ton of photos and receipts, and then wait around for weeks. Honestly, it felt like more hassle than savings, but maybe I just caught them on a bad day. Next time, I’ll try calling a different rep and see if that helps.


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luckyc99
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(@luckyc99)
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That sounds frustrating, honestly. I’ve noticed insurance companies can be picky about what counts as a “real” upgrade or risk reduction. Sometimes it almost feels like they’re just looking for reasons not to lower your premium. I’ve heard from a few folks that if you keep records and push a bit—like you said, maybe try another rep—you might get somewhere, but it’s hit or miss. It’s weird because these upgrades actually do make a difference in risk, but getting credit for them is another story.


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