Milestones definitely help ease nerves, but I've seen it backfire too. Worked a job last spring where the homeowner paid after each stage, but then started nitpicking every little detail before releasing the next payment...made things tense. Ever run into that issue?
I've definitely seen homeowners get picky once money's on the line, but honestly, isn't that kind of the point? If they're paying in stages, it makes sense they'd want to feel good about each step before moving forward. Maybe it's less about nitpicking and more about clear expectations upfront...have you tried setting super detailed milestones beforehand? Could help avoid some of that tension later on.
- Detailed milestones sound good on paper, but honestly, they don't always solve the issue.
- I've seen homeowners who agreed to every milestone upfront still get super picky once the cash starts flowing.
- Sometimes it's less about clarity and more about anxiety over spending big money.
- Maybe a better approach is frequent, casual check-ins rather than rigid milestones...keeps expectations flexible and realistic.
I've noticed something similar...had a client last year who agreed to clear milestones, but halfway through the roof repairs, started second-guessing every little detail. Casual check-ins might've eased that anxiety—sometimes it's just about feeling in control, you know?
I get what you're saying about check-ins, but honestly, some clients just overthink no matter how often you update them. Had one guy who'd call me twice a day—felt like babysitting. Sometimes clear boundaries work better than constant reassurance...
